Delete your Speaktou data

Version 0.6.30 and later: local data and backups

1. Open Speaktou and go to Settings > Delete data.
2. Read the warning, enter the requested confirmation and confirm deletion.
3. The App deletes the learning data on this device and attempts to delete backups from the currently connected Google Drive or iCloud provider. Provider errors can prevent cloud deletion; check cloud copies separately if deletion cannot be confirmed.

Disconnecting a backup provider or uninstalling the App does not itself delete cloud backups. Previously connected accounts and exported backup files are not removed by this flow. Remove exported files from the locations you chose. For Google Drive app data, see Google hidden app-data deletion instructions; for iCloud, see Apple iCloud Drive file-management instructions. Rapheldor Software cannot directly erase files in your own Google Drive or iCloud account.

Installing the new version or deleting local data does not erase Firebase records created by an earlier version. Use the earlier-version instructions below or contact support for those records.

Earlier versions: delete your Firebase account

1. In a version before 0.6.30, open Settings > Delete account.
2. Review the warning and confirm. Google or Apple accounts may require you to authenticate again.

This removes the Firebase Authentication account, including an anonymous guest account, its cloud learning records (practice attempts, transcripts, pronunciation scores, dates and durations), cloud account metadata, and that account's local learning data on the device.

If you cannot access the App or an earlier account

Email rapheldorsoftware@gmail.com. For earlier Firebase records, include the sign-in method and account email or Apple relay email, if applicable, so we can verify ownership. For a guest account, provide any non-sensitive account identifier you already have and explain the situation; do not guess an identifier.

Never send a password, verification code, payment-card information, private key or backup archive containing practice data unless support separately explains why it is needed.

Data not affected by local or account deletion

• Backups and exported files that were not successfully deleted as described above
• Google Play or App Store purchase and transaction records managed by those stores
• An active Premium subscription, which must be cancelled separately in the store
• RevenueCat entitlement and purchase records, which may need separate review and retention for purchase validation
• Optional Analytics data already received by Google; contact support for applicable deletion requests
• Records that must be retained for security, dispute resolution or legal compliance

Processing and retention

In-app deletion begins after confirmation. Verified email requests are normally completed within 30 days. Limited security logs or service-provider backup copies may remain temporarily according to provider retention practices, and legally required records may be kept for the required period.

Deletion-request emails are normally removed within 30 days after completion, unless continued retention is needed for security, dispute resolution or law.

Subscription reminder

Deleting Speaktou data or an account does not cancel a Google Play or App Store subscription. Cancel it separately through the subscription settings of the store where it was purchased.